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Earn upto 400% Cash when you shop from Nearby Stores.

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Super-fast Delivery with wonderful experience.

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Delivery of item

Q. When do I receive my item ordered from

A. Generally, you can expect to receive your product in up to 5-7 working days from your order date. It can be less time also. For metro, you can expect to receive to same day or next day as well.

Q. When do I receive my item ordered from nearby Shop?

A. In case of Near By shopping the product will be delivered within 2-4 hours if order is received before 6 PM else the same will be delivered next day.

For custom orders or certain product conditions, item may take more than normal delivery time. Also please check the merchant shipping policy before order checkout.

Q. Does Mallfort delivers during weekends and holidays?

A. We may or may not deliver the products on Weekends and holidays.

Q. Will I receive a order confirmation call from Mallfort ?

A. As soon as your order is confirmed and payment is processed, you will receive the order confirmation.

Q. What happens if I am not available at home?

A. If you are not available at home to receive your package, we try to re-deliver your package. You can also contact us at

Q. Can Mallfort deliver the products in my office?

A. Yes, we can deliver the product at your office address.

Q. Can I Pick up the order from my Mallfort Shop?

A. Yes, you can certainly pick the order from Mallfort shop. Currently, the feature is OFF mode but you can request our customer service specialist.

Q. I have received an notification that item has been delivered but I have not received the item yet.

A. Please contact us or send email to

Q. I have ordered multiple items but I have received only once?

A. Please contact us or send email to

2-Hour Delivery

Q. What is 2 HR delivery?

A. provider their user a fastest delivery method from their nearby shops. We follow a ship from store model and deliver the products minimum in 2hrs. The delivery time may also vary from the distance of the shop.

Q. Can I refuse to accept the product? does not allow customers to refuse the package once the order is placed. If you don't want your product anymore, please cancel the same or call our customer care number. In the event of refusing the package, may block your account in certain cases and you would not be longer to enjoy the great discounts available in your area.

Q. Who delivers the product in 2Hr?

Mr. Quick is the Mallfort's on demand delivery fleet and provide the last mile logistic. Mr quick is not only delivers the product but provides a best sales person experience at your home. You can ask anything from Mr quick about your product.

Q. Can I schedule the delivery in evening or some other time?

A. Please let your order specialist in the case you want the delivery at some other time. The order specialist will call you after the order is placed.

Q. What happen if I am not at home for receiving the item?

A. Please intimate the Mallfort Customer service so that we can change the delivery time as per convenience.

Q. Can I open the item upon receiving?

Yes. You can open the item delivered by Mr. Quick only. In some cases, Mr Quick does not deliver then it may not be possible to open the same.

Q. Who is Mr. Quick?

Mr. Quick is the Mallfort Salesman who tells you about the product and deliver the same as earliest.

Shipping Cost

Q. What are the shipping charges?

A. Shipping/Delivery charges are product based. Please check the shipping charges before completing the order.

Q. Where I can see the Shipping Cost incurred for the product?

A. you can see on the Cart page, review page or the product detail page for the shipping cost.

Q. Why there is a different shipping price for the item from nearby item or from some other showroom?

A. The shipping cost is dynamically generated as per the distance or governed by the Shop owner.

Q. What will be shipping charges if I order an item from multiple Shops or Showrooms?

A. The shipping charges will be defined as per individual item. You may see FREE shipping, which may be promotional offer from Mallfort.

Q. Does Mallfort waive off the fees if I incurred shipping cost from multiple shops at one time?

A. It may or may be the case but generally, Mallfort does not do that since the shipping is charged based on several factors. But , You can request customer service specialist to do that and we happy to serve you better always!

Cash on Delivery

Q. Does Mallfort offers Cash on Delivery?

A. Yes. provides the cash on delivery option.

Q. Can I refuse to accept the item for cash on delivery?

A No. It is not allowed for the same and in such an event your account may be blocked with

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Information Center

Start Exploring Mall experience online as every day is a shopping day at - A mall near to your place and close to your heart.

MallFort- On Demand Shopping experience.

Re-Inventing Retail Commerce - Aimed at local shopping, We have developed O2O (Online to Offline ) technology to bring on-demand shopping experience, where you can buy, pick up and return the product from hundreds of nearby locations. Mallfort is aimed to bring the revolutionized shopping experience which helps to find consumer products easily, in their nearby location or received direct from brand. Mallfort has created the Omni-Channel technology platform for small & medium retailers to provide the best in class real time shopping experience.
Mallfort built a platform only to ship the Authentic & Genuine products from verified shop owners, merchants or direct from brands. We are not only a shopping platform but a shopping, lifestyle, discovery and entertainment experience.

A Real time Omni-Channel Mall- Redesigned commerce.

We are omni-commerce shopping mall with hybrid in nature. Real time live inventory of the Local Retailer, a Branded Showroom or any online Brand. Now, make your 100% of shopping effortless and access the complete store on your fingertips.
From discovering to purchasing products, enjoy a seamless journey that finds you what you are shopping for. Enjoy the real time promotions, offers, updates from your favorite brand and nearby shop

Our Showroom Experience.

Mallfort showroom is world class online shopping experience for a consumers. Brands open their Exclusive Brand outlet in our mall and you can place the order 24x7 from your nearby shop and no hassle of delivery. Check the sign on the Showroom page to know if it's Exclusive outlet or Franchise or Multi Brand Outlet or Online Brand.
With the help of technology, we are giving the real feel of showroom, personalized shopping experience and live inventory from anywhere. Access to local markets has never been easier before. All Retail Shops now are at one place and we are bringing more Store experience very soon, Please keep checking our website

Verified Merchants

Mallfort only on board the physical shops and Brands in existence. Our team personally go to store and verify the product sold on the shop and if products are original and all documentation is verified then only we allow shop owner to open digital shop on our mall.

Mallfort Security & Helpdesk

Our Helpdesk is always available to provide the best in class service for any concern.

MallFort Delivery Fleet

Mr. Quick - The delivery fleet of is promised to give you the wonderful experience at your home. Mr. Quick typically delivers the product in 2-4 Hrs same day for some products. The Service is currently Live in Gurgaon and Delhi.

In-Store Pick up & Returns

We offer real time Pickups and Returns in Store as per your convenience. Just select the Pickup option on the cart page and place an order. Shop owner will notify you when your order is ready to pick up. If you are not satisfied with your product, you can return in the store anytime without any hassle. You would only be able to select the Pick Up facility for any Physical Shop.

Local Deals and Promotions

All Local deals and promotions are pushed into real time basis and you can see the deals and save lot of money.

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Rack up with the Cash Coins with every purchase, online or in store.

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Use your consumer power and start rating the shop for others to look at the inventory and experience. Rating helps all localities to know better about the shop and helps Shop owner to improve the experience if required.