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Earn upto 400% Cash when you shop from Nearby Stores.

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Help Desk

Payment

Q. What are the payment methods available?

A. Payments can be made using following payment methods:-

* Cash on Delivery

* Credit/Debit Card

* Net Banking

* PayU Wallet

Change in Existing Order

Q. How I can change into my existing order?

A. Once order is placed, it cannot be changed. You can contact our prompt customer support and request for the same,

Q. Can I change the delivery address or phone number for my existing order?

A. User cannot change the delivery address or phone number whereas user can contact our customer support for this. Our Prompt customer support team will positively help you.

Q. Can I change the payment methods after order has been placed?

A. Sorry to inform you that payment methods cannot be changed once the order is placed.

Q. Can I change items from my order after order has been processed?

A. Sorry to inform you that order's under processing cannot be cancelled


My Orders

Q. How I can check the My orders?

A. You can check the order history in my account.

Q. I have received wrong item and what I should do?

A. Please initiate the return and discuss with the shop owner for the replacement. When Mallfort salesman shops on behalf of you from your nearby store, we make sure that the item is correct. But still, the item is wrongly picked, please let the MallFort salesman Mr. Quick know about the same.

Q. The package I received was not properly packaged or sealed, Please suggest What should I do?

A. Please inform the same to Mallfort so that we can make sure the next time it does not happen.

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